Ian Chen is the Co-Founder and CEO of Discotech. Ian grew up in Potomac, Maryland and attended the University of California Berkeley. (It was in his Freshman Dormitory that he met his two Co-Founders, Mark Wu and Ian Bushong.) After graduating from Cal, Ian worked as a management consultant at Bain & Co out of their San Francisco office. He would then become a private equity associate at The Gores Group in Los Angeles, before embarking on the Discotech journey in 2013.
Ian enjoys spending time with friends and staying active. His interests include playing tennis, muay thai, eating Asian food, and performing due diligence for his company. Fun fact, Ian recently had a best man speech go viral on Youtube (click on his headshot above to view it!)
It was early 2013. Pool season was around the corner. Mark was in the middle of juggling 4 or 5 promoters for an upcoming Vegas trip with Ian when he thought to himself, "there’s gotta be a better way." Getting hit with a bait and switch by a shady promoter on that same trip only exacerbated his frustration. Upon returning from the trip he pitched the idea to a few friends - and the rest is history.
At Discotech, Mark primarily works on operations, marketing, and accounting.
Before Discotech, Mark spent several years managing marketing campaigns at Zoosk, an online dating startup. During the off season he enjoys snowboarding, listening to Alesso, eating Chipotle, and officiating weddings.
Ian is co-founder and CTO, where he oversees all the technology that makes Discotech possible. He is passionate about finding elegant solutions to engineering problems, especially when they work.
Prior to Discotech, Ian was a hardware engineer working on video compression chips, until he realized that software was way more fun. In his spare time, he enjoys tinkering with 3D printing and drinking whiskey. Ian holds a degree in electrical engineering and computer science from the University of California, Berkeley, where he also played saxophone in the marching band.
Bracken has been with Discotech since 2015, where he enjoys collaborating with the team in the exciting entertainment tech space.
Previous roles include development at digital agencies Vokal and Kin+Carta where he worked on a number of products like AisleBuyer (sold to Intuit for $100m), Restaurant.com, and others.
Recently, he’s the founder and developer-at-large of http://www.hollywoodnights.app, a streaming service for obscure and rare films.
George started with Discotech in April 2018 and oversees three silos at the company: Operations, Business Development, and Accounts Receivable. He enjoys wearing multiple hats, creating efficient processes via automation, and building relationships with venue partners.
Before Discotech, George worked in both the supply chain and medical device industries as an Operations Manager and R&D Engineer, respectively. He holds a B.S. in Biomedical Engineering from Case Western Reserve University in Cleveland, OH.
In his spare time, George enjoys listening to house music, video editing, investing, and traveling.
Tim started at Discotech in July 2018 after having used the app for years as a loyal customer. He eventually developed a personal friendship with the founders and now spearheads Discotech’s marketing efforts on all platforms.
Prior to Discotech, Tim was an Ops Director for a large dental service organization. Before that, he owned a series of physical and online businesses back in his home state of Ohio.
Outside of Discotech, Tim’s interests include day parties, snowboarding, tennis, and beer pong.
Kevin started with Discotech in May 2021. He focuses on customer support and identifies as an ambivert.
Prior to Discotech, Kevin was a top performer agent for the biggest internet & cable provider in the US. He was also recognized as the best customer service representative at Ring Central for generating lots of surveys.
During his spare time, he loves playing games that can generate money at
the same time, like Axie infinity.
Jay started with Discotech in May 2021 and focuses on customer support and operations. He has been in the call center industry for almost 9 years now and prides himself on his exceptional customer service abilities. Recently, he worked as a case manager for Airbnb prior joining our team.
During his spare time, he loves reading the movement of the market through charts such as forex, cryptocurrency and the stock market. Also, he loves exploring new places by backpacking around the Philippines.
Lorena started with Discotech in June 2021 and focuses on customer support.
Prior to Discotech, Lorena used to be an Assistant Branch Head in an electronic store for 3 years, earning top performer awards at the biggest cable/internet provider in the US. She was later promoted to a team support manager for almost 2 years.
In her spare time, she loves to volunteer and do community service, go to the beach, and cook her own version of Asian dishes.
Baldwin joined Discotech in May 2021 and focuses on customer support and operations.
Before Discotech, he was a Customer Service Representative at AT&T and DirecTV in their Cable, Internet, Home Phone, and wireless services divisions.
Outside of work, Baldwin loves to play video games and read manga.
Catherine joined Discotech in December 2021. She focuses on customer support and operations. She has been in Customer support for almost 9 years now.
Prior to joining Discotech, Catherine was a Subject Matter Expert for Accounts and Billing at Microsoft and Airbnb. In her spare time, she enjoys hiking, wine, and walking her dog with her son.
Christyl started with Discotech in July 2021. She focuses on customer support and operations where she garnered years of different work experience in the same field.
Outside of work, she frequents local establishments, restaurants and attractions to support businesses affected by the pandemic. She’s also a Melomaniac and Xerophile.
Edlyn started with Discotech in January 2022 and focuses on Accounts Receivable. She has been in the audit industry for almost 6 years now.
Prior to joining Discotech, she was an Account Admin Assistant at one of the biggest Telecom companies, which exposed her to different types of accounts.
In her spare time, Edlyn loves playing guitar, singing, writing poetry, composing songs, watching movies, and reading books.
Christian joined Discotech in March 2022 and focuses on customer support and operations.
Prior to Discotech, he worked with with the American Diabetes Association, Time Warner Cable, and Vonage Technical Support in various positions and LOBs.
Over a collective 14 years in the BPO industry, he firmly believes that Attendance, Teamwork, and Excellence are core values for success.
In his spare time, he loves watching anime and unplanned travels.
Nicole started with Discotech in March 2022. She focuses on customer support and operations.
Prior to Discotech, she worked as a Customer Support for 4 years and Technical Support for 6 years in different accounts.
In her spare time, Nicole loves reading books, watching movies, playing video games and going to cafes & spending time with friends/family during days off.
I have a degree in accounting, and I currently reside in the Philippines. I have a great deal of accounting knowledge. Before I became freelancer. I most recently held the designation of Senior Accountant.
In one of my country’s largest corporations. In order to have more free time, I approach life with the mindset that I should complete my tasks as soon as possible.
Working hard and smartly will provide better results is my life’s credo. My hobby is to travel together with my love ones, eating in a good restaurants, hanging out with my people.
Belle is the resident Discopup at the Discohaus. She‘s not the sharpest tool in the shed but she is extraordinarily cute. She’s 9 years old but still looks and acts like a puppy.